CoSupport AI

CoSupport AI is an AI customer support automation platform that helps businesses reduce support costs by automating responses to customer inquiries across chat, email, and voice channels. The platform is trained on past customer tickets, aiming to resolve 60% of support requests within 60 days, backed by a performance guarantee. Companies can implement CoSupport AI in just three days and start benefiting from its automation capabilities immediately.

Users can participate in a no-cost 30-day pilot during which the AI handles real customer tickets and companies can observe the resolution rate in practice. If the AI does not achieve the promised 60% resolution rate, customers are eligible for a full refund. This risk-free trial is designed to showcase the value of the service without upfront costs, allowing businesses to scale support operations effectively.

CoSupport AI integrates seamlessly with existing helpdesk systems and communication tools, requiring minimal setup. The service is built for various sectors, including SaaS, e-commerce, finance, and education, helping teams reduce ticket volumes and improve response times. With features that support both customer-facing AI agents and assistive AI tools for human agents, it strikes a balance between automation and quality service.